Terms and conditions

We allow 28 days for manufacture and delivery on all items. Bespoke items may take upto 60 days due to additional outside processes.

Stock items and Bee’s are generally dispatched within 5-7 working days.

On Bespoke orders we require 50% non-refundable deposit. This is because of the high cost of precious metals and gemstones. This may be adjusted to 75% on a case-by-case basis.

All items must be paid for in full before dispatch. Items will not be dispatched from our workshops until payment has been received. This includes bespoke items, re-worked items and stock items.

Items may be sent to different premises to perform outside processes such as Hallmarking, Engraving, Setting, etc.

Any items left unpaid for and unclaimed for 6 months will be disposed of by the company in whatever way it deems appropriate

Contact us for further information